HR Helpdesk: Every HR question, tracked to resolution.

Tickets with categories, SLAs and a knowledge base — plus an AI assistant that resolves the easy ones.

Features

• Tickets & SLAs: Categorised queues, owners and SLA timers.
• Knowledge base: Policies and FAQs employees can search.
• Employee relations: Confidential ER case management for HR.

AI in HR Helpdesk

• Knowledge AI answers from your policy documents before a ticket is raised